Stephanie C.

Stephanie C. currently serves as a Customer Service Advocate at Berlin Packaging, where responsibilities include order processing, customer relationship management, logistics management, accounts receivable, and lead generation. Stephanie has demonstrated exceptional performance as the highest customer care lead developer for the sales team for over seven months, focusing on data processing to enhance conversion rates. In addition, Stephanie co-owns Supplocker.com, a family-owned business. Previous experience includes working as a Business Unit Customer Service Representative at WestRock Company, where duties involved B2B customer service, supply chain management, ERP systems, and project management. Additionally, Stephanie has held roles as a Samsung Experience Consultant for 2020 Companies and Mosaic North America, focusing on customer education and sales performance. Educational background includes a Bachelor of Science in Marketing from Illinois State University and an Associate of Science from Heartland Community College.