Stevena O.

Stevena O. is an experienced claims technician currently working at Ardonagh Specialty since March 2021, supporting senior colleagues and managing communications with various stakeholders to ensure the accurate production of documentation. Stevena has a solid background in claims assessment, having previously worked at Advent Solutions Management where responsibilities included investigating PPI and property claims, processing bordereaux reports, and ensuring compliance with FCA and FOS guidelines. Earlier experience as a Motor Claims Specialist at Markerstudy Insurance involved comprehensive case handling, effective communication with third parties, and training team members. Stevena holds a Bachelor of Arts in Law and Journalism and Media Cultures from the University of Hertfordshire and has completed Cert CII, currently pursuing further qualifications towards ACII.