Syahirah Jamaludin has work experience in customer service and sales and marketing roles. syahirah worked as a Customer Service Executive at Bestinet Sdn Bhd from June 2014 onwards. In this role, they responded to customer inquiries, coordinated with internal departments, trained customers on using the company's software, followed up on customer interactions, maintained relationships with government and private sector clients, ensured service quality standards were met, managed documents (branch only), implemented quality assurance standards, and handled customer complaints. Before that, they were a Membership/Sales and Marketing Trainee at Tanjong Puteri Golf Resort from February to July 2013. syahirah'sresponsibilities included handling customer inquiries, explaining golf membership and packages, processing payment, collecting daily reports and drop collections, preparing approval and termination letters for golf members, creating quotations and confirmations for events, researching competitors, attending sales calls, and conducting tele-marketing.
Syahirah Jamaludin's education history begins with their time at SMK Bangsar, although the start and end years are not provided, and no degree or field of study information was mentioned. Following that, they attended Universiti Teknologi MARA, where they earned a Diploma in Mass Communication/Media Studies from 2008 to 2011. Syahirah then continued their education at the same university to obtain a Bachelor of Arts (B.A) in Mass Communication (Advertising), which they completed from 2011 to 2013.
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