BestMark
Danica Olson is a seasoned professional with extensive experience in quality assurance and marketing. Currently serving as a Quality Assurance Editor at BestMark since September 2016, Danica reviews mystery shopping reports, conducts follow-up calls, and ensures the accuracy and professionalism of client reports. Previously, Danica worked as a Marketing Assistant at Target, where responsibilities included managing cross-functional projects, coordinating high-level executive meetings, and serving as a subject matter expert in various marketing tools. Prior experience also includes a role as the Communications/Public Relations Director at KSMQ Public Television, where Danica planned promotional activities and developed communication materials. Danica holds a Bachelor's degree in Communications, specializing in Public Relations/Advertising and Web Design, from North Dakota State University.
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BestMark
You’re witnessing an accelerated pace of change. Your customers expect frictionless interactions and experiences, regardless of how, when and where they do business with you. You deserve a partner who offers Customer Experience insights solutions purpose-built for helping you measure, understand and continually improve physical and digital customer interactions. Across every key customer touchpoint and channel. Welcome to BestMark. Working with Fortune 500/100/50 companies and a variety of other businesses in a wide range of industries, we dedicate our team and resources to ensure you feel valued and to support our goal of making personal connections with each and every client. You will find that we thoroughly understand operations, technology and research, and we know what it takes to manage a successful customer-experience program. Follow us here and visit us at www.bestmark.com/ to learn more.