Carlos Hernandez is an experienced professional with a diverse background in customer service, account management, and entrepreneurship. Currently serving as a Studio Operator and European Customer Advisor at bet365 since July 2019, Carlos provides support to English and Spanish-speaking customers on various inquiries, including technical issues and payment matters. Previously, Carlos held positions such as VIP Account Manager at Grasswood Entertainments, where responsibilities included maintaining relationships with VIP customers, and Commercial Property Consultant at Frank Salt Real Estate Ltd, focused on negotiating commercial properties. As a former CEO of Caran Enterprises, Carlos successfully managed multiple retail locations and established company policies. In addition, Carlos was a Key Account Manager at Turisfal Travel Agency, ensuring top-tier service for corporate clients. Carlos holds a Master's degree in Computer Engineering and several marketing and language certifications, alongside ongoing education in affiliate marketing and SEO.
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