Daniele Coroneo

Daniele Coroneo currently serves as a Poker CRM Coordinator and Poker Product Coordinator at bet365 since September 2023. Prior to this role, Daniele was the Customer Experience Team Lead at 4Poker from August 2021 to July 2023, overseeing a multi-lingual team and managing department KPIs and SLAs. At PokerStars, from December 2016 to November 2020, Daniele progressed from Customer Support Agent to Customer Support Team Leader & Poker Focal, gaining extensive experience in team leadership, incident management, and customer support related to Poker. Daniele began a career in the industry as a Casino Dealer - Inspector from December 2014 to November 2016. Educational qualifications include a high school diploma specializing in Classical Studies from Ginnasio - Liceo Classico Statale "G. Garibaldi" (2003-2008) and additional studies at Boolean (April 2022 - September 2022).