Elena Sendze

Elena Sendze is an experienced customer service professional with a strong background in online gambling and customer account management. Currently serving as a European Customer Account Advisor at bet365 since April 2023, Elena previously worked at Kindred Group plc from October 2015 to August 2021 in various roles, including Level 3 Customer Service Representative and Senior Customer Service Agent, where responsibilities included problem-solving, training support agents, and managing VIP customer relations in both English and Russian. Early career experience includes positions as a Customer Advisor for The City of Edinburgh Council, Account Manager at Victor Wolf Ltd, and various roles in production and administration, complemented by education in Social Sciences and Economics, IT, and Transport Logistics.