Marco Hoppe

Marco Hoppe is a seasoned professional with extensive experience in system operations and project management. Currently serving as Senior Manager of System Operations at Beta Systems Software since February 2023, Marco previously worked at IBM from January 2015 to February 2023 in various roles including Project Delivery Manager, Learning and Knowledge Lead, Career Coach, and Service Manager. Earlier experience includes serving as a Kundenbetreuer at Otto (GmbH & Co KG) from May 2006 to December 2012, where responsibilities encompassed managing customer accounts, addressing internet issues, overseeing a data exchange program, handling hardware escalations, and maintaining a service partner directory, alongside creating presentations and databases.