AW

Annemarie Wucker

Senior Manager, Technical Operations Center at BetaNXT

Annemarie Wucker is a seasoned professional with extensive experience in technical operations and service management. Currently serving as Senior Manager of the Technical Operations Center at BetaNXT since July 2022, Wucker previously held roles at Refinitiv as Service Desk Manager and Team Lead from October 2018 to July 2022, and at Thomson Reuters as Team Lead and Service Desk Analyst from June 2011 to October 2018. Wucker's career began in the hospitality sector at Chili's, overseeing the training and management of over 50 employees while focusing on food safety and customer service standards from October 1998 to June 2011. An internship at Acevedo PC Services, LLC further developed technical skills in software updates and PC troubleshooting. Wucker's educational background includes an MCP/MCDST/SDP degree in Microsoft Help Desk/Network Administration from PC ProSchools and completed coursework in Health Science and Communication at Marquette University.

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