Finn Proepper

Finn Proepper is an experienced CX Manager at Betashares, where a customer-centric strategy is driven within a product team to enhance an innovative investment platform. Previous roles include Design & Research Team Lead at Bupa, focusing on strategic roadmap development through customer insights, and Design Research Lead at WorkSafe Victoria, overseeing research for a significant digital transformation. Earlier positions include UX Research Lead at Publicis Sapient and Global Relay, where research capabilities were integrated into product management for complex compliance tools. Proepper also served as UX Lead at Fjord, delivering digital projects for large organizations, and held various UX development roles at SapientNitro, BBDO Proximity, Xbyte GmbH, and Q5 Internet Marketing, concentrating on web design, development, and usability consulting. Proepper completed an apprenticeship as a Digital Media Designer at Albrecht-Dürer-Schule from 2001 to 2004.