Olegs Katajevs

Olegs Katajevs has a range of work experience in various roles and companies. Olegs currently works at BETBY as an Account Manager Team Lead since December 2022. Prior to this, they worked as an Account Manager at BETBY from February 2020 to March 2023.

Before joining BETBY, Olegs worked at Genesis Global Limited as a Shift Leader from October 2019 to February 2020. Prior to that, they held the position of Customer Service Team Lead at Hardball Group from August 2017 to October 2019. In this role, they were responsible for motivating the team, providing coaching and training, and ensuring quality and efficiency standards were met.

Olegs also has experience at Marathonbet, where they held multiple roles. From January 2015 to August 2017, they worked as a Responsible Gaming Analyst, focusing on preventing gambling-related harms and developing responsible gaming procedures. Additionally, from January 2015 to August 2017, they worked as a Customer Service Quality Assurance Analyst, where they implemented a new quality-scoring system and monitored customer service interactions. Prior to these roles, Olegs worked as a Customer Service Specialist from March 2013 to December 2014, providing excellent service to customers through various channels.

Overall, Olegs Katajevs has a diverse background in account management, customer service, and team leadership roles, with a focus on achieving high standards, training, and ensuring quality standards are met.

Olegs Katajevs completed their Bachelor's Degree in International Hospitality Management at the University of Brighton from 2011 to 2014.