Giuliana Iezzi Castro is an experienced professional in fraud prevention and compliance with a strong background in customer service and administration. Currently serving as a Fraud Prevention Supervisor at Betcris since June 2022, Giuliana previously held the position of Fraud Prevention Analyst Agent. Prior to that, Giuliana worked at Cooperativa de Ahorro y Crédito from May 2019 to April 2022 as an Adjunct Compliance Officer, where responsibilities included monitoring and analyzing unusual transaction activity. Giuliana's experience also includes a customer service role at Coope Ande, where personalized client attention was provided, and administrative support at CADSA S.A., where inventory and operational reports were managed. Early career experience includes a receptionist role at Scotiabank, assisting clients with credit information. Giuliana holds a Bachelor's degree in Business Administration with a focus on Banking and Finance and a Master's degree in Business Administration and Management from Universidad Latina de Costa Rica.
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