Beth Israel Deaconess Medical Center
Shannon Hutchins is a Customer Care Representative at Beth Israel Deaconess Medical Center, focusing on scheduling patient appointments and facilitating communication with medical offices. With extensive experience in customer service and team leadership, Shannon has served as a Package Dispatch Supervisor at UPS, overseeing a team of over 20 employees, and as a Customer Service Representative at H&R Block, where team supervision and training were key responsibilities. Other roles include Account Executive at PRLab at Boston University, intern and assistant positions in social media and marketing, and a sales associate role at Torrid. Shannon holds a Master of Science in Public Relations from Boston University and a Bachelor of Arts in Media Studies from Colby-Sawyer College.
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Beth Israel Deaconess Medical Center
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Beth Israel Deaconess Medical Center (BIDMC) is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. BIDMC is a world-class teaching hospital of Harvard Medical School and is located in the heart of Boston. We are passionate about caring for our patients like they are family, finding new cures, using the finest and the latest technologies, and teaching and inspiring caregivers of tomorrow. We put people at the center of everything we do, because we believe in medicine that puts people first. Interested in a career at BIDMC? Check out www.jobs.bidmc.org.