Diego L.

Diego L. has over a decade of experience in the field of systems analysis and support, currently serving at Betha Sistemas since April 2013 as an Analista de implantação and support. Responsibilities include providing advanced support across a complete line of systems, managing service requests, and ensuring high-quality customer satisfaction. Additionally, Diego has led complex support issues, improved processes, and contributed to training initiatives. Prior experience includes roles at Governa Soluções and Atacadão, where responsibilities ranged from technical support to leadership positions. Diego holds a degree in Data Science from Universidade de Franca and a degree in Computer Science from Unitri.