Nancy Hughes is the Vice-President and Chief Operating Officer at Bethany Care Society, one of Western Canada’s largest voluntary, not-for-profit providers of health, housing and community services for seniors and persons with disabilities. She holds a Bachelor of Nursing degree and Bachelor of Arts (Economics) degree from the University of Calgary and a Master of Health Services Administration degree from the University of Alberta.
With over 30 years of experience in healthcare, Nancy has a keen interest in the development and implementation of innovative service delivery models with a particular emphasis on access management, resource utilization and system and business process redesign. She has been involved in several large capital projects, including design and commissioning of the South Health Campus and of Bethany Riverview — Bethany Care Society’s newest purpose built centre for dementia care.
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