CK

Caroline Kiarie

Customer Experience Analyst at Betika

Caroline Kiarie currently works at Betika.com as a Customer Experience Analyst where Caroline tracks and reports on incident service levels and assigns/escalates customer incidents. Prior to this, Caroline worked as a Customer Support Representative, handling customer interactions on social media. Caroline previously worked at Solutions Unlimited Kenya as an Administrator and holds a diploma from East Africa Utalii Institute.

Links


Timeline

  • Customer Experience Analyst

    August, 2022 - present

  • Customer Support Representative

    April, 2018