Edwin Andembe Ea

Edwin Andembe is currently serving as the Contact Center Manager - Social Media at Betika since September 2017. Prior to this role, Edwin worked at Kenya Airways as a Reservations & Ticketing Executive. Edwin's key contributions include enhancing the overall quality of customer service experience through social media interactions, managing the performance of the social media contact center team, and collaborating with marketing teams to maximize the power of social media. Edwin holds a Bachelor of Commerce degree with a Marketing Option from the University of Nairobi.