Jocelyn Wisdo

Jocelyn Wisdo is an experienced professional in the field of customer experience, currently serving as a Manager at BetMGM since November 2021, focusing on customer insights and competitor analysis. Prior to this role, Jocelyn held several positions at EY from September 2018 to November 2021, including Senior Consultant in Business Transformation, where contributions included optimizing customer experiences for Fortune 500 companies through customer journey mapping and go-to-market strategies. Additional experience includes a consultancy role at Walmart and internships in replenishment and logistics at Cardone Industries. Jocelyn holds a Bachelor of Science in Supply Chain Management and Information Systems from Penn State University, earned in 2018.