Echezona F. Osigwe

Echezona F. Osigwe has a diverse work experience spanning several years. Echezona F. began their career at FedEx Express in 2010 as an IT Intern. Echezona F. then worked as an ICT Operations Engineer at Benson Idahosa University from 2012 to 2013. In 2014, they became a Customer Service Executive at Majorel Estonia. Echezona then joined Aafrika Üliopilaste Assotsiatsioon Eestis MTÜ in 2015 as an Executive Treasurer. In 2017, they transitioned to AFS IT Services Estonia OÜ as an IT Support Analyst and Quality Specialist. Since 2018, they have been working at betPawa, starting as a Support Excellence Manager and currently serving as the Head of L1 Support.

Echezona F. Osigwe holds a MSE degree in Communicative Electronics from Tallinn University of Technology, which they obtained from 2014 to 2016. Echezona F. also holds a Participation Certificate in Government, Security, and Conflict in the Cyber Age from the same institution, obtained in 2015. In 2012, they earned a Participation Certificate in Venture in Entrepreneurship and Management from Lagos Business School, Pan-Atlantic University. Echezona F. completed their undergraduate studies in Electronics and Communications Engineering at Nnamdi Azikiwe University from 2006 to 2011, earning a B.Eng degree. Additionally, Osigwe has obtained several certifications, including Customer Experience: Journey Mapping and Operational Excellence Work-Out and Kaizen Facilitator from LinkedIn, Managing Experienced Managers from Lynda.com, ITIL® Foundation Certificate in IT Service Management (ITILF) from AXELOS Global Best Practice, and Cisco Certified Network Associate Cyber Ops (CCNA Cyber Ops) from Cisco.