Esther Njoroge

Customer Success Specialist at betPawa

Esther Njoroge is a Customer Success Specialist at betPawa since October 2019, managing customer inquiries across multiple channels and providing strategic betting experience recommendations. Prior experience includes roles as an Assistant Communication Officer at Ad PR and Marketing, where an email marketing campaign increased client product sales by 20%, and as a Communications Officer Intern at KenGen Kenya, focusing on brand image and press relations. Esther also served as a Field Representative for EXP Momentum Ltd, facilitating the launch of mobile banking platforms, and as a Retail Representative at Youth Dynamics Marketing Agency, where collaboration on innovation strategies enhanced product awareness. Esther holds a Bachelor's degree in Communications and Public Relations from Mount Kenya University.

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