Prince Solomon J is a seasoned technical operations manager with expertise in DevOps and automation, currently serving at BETSOL since September 2020. In this role, Prince Solomon J specializes in architecting, designing, and migrating systems to AWS Amazon Connect. Previously, as a technical lead, significant responsibilities included deploying and configuring entire UC and CC stacks for Avaya Inc projects. Prior experience includes leading a team as a VoIP engineer at CSS Corp, focusing on client management and troubleshooting, as well as roles at Sutherland and Sysco Infotech, which involved telephony engineering and system administration respectively. Prince Solomon J holds an MBA in Business Administration from Birla Institute of Technology and Science, Pilani, and a Bachelor of Engineering in Computer Science from VELS University.