Nereyda Esparza

Nereyda Esparza currently serves as the Global Director of Client Success at Betterfly, where the focus is on building a revenue-driving Global Client Success team. Prior to this role, Nereyda held several senior positions, including Principal Customer Success Manager at BetterUp and Director of Customer Success & Operations at General Assembly. Nereyda's extensive background includes leadership roles at Facebook as Senior Program Manager for Change Management and at Amazon as Senior Customer Success Manager. Earlier experience at Pearson involved positions such as Associate Director of Workforce Readiness and participation in a competitive leadership development program. Nereyda began a career at the University of Oxford, providing key information services to students. Nereyda holds an MPhil in Latin American Studies from the University of Oxford and a B.A. in Latin American Studies/Portuguese from Smith College.