Kevin Becker-Torres

Kevin Becker-Torres has extensive experience in IT management and support roles. Kevin currently serves as the Director of IT at Betterment, where they lead and develops three IT teams supporting a 500-user environment. In this role, they collaborate with various organizational leaders to provide IT support on initiatives such as vulnerability management, remote contractor onboarding, internal onboarding experience improvement, operational security projects, and migration to a new archiving and retention tool.

Prior to their current position, Kevin worked as the Senior Corp IT Manager and Corp IT Manager at Betterment and managed a lean team supporting 300 end users. Kevin was responsible for establishing the IT department's roadmap and budget and developing IT policies and procedures impacting the overall organization.

Before joining Betterment, Kevin worked at Intersection Co. as an IT Services Manager, where they managed a team supporting both Intersection corporate and external partners. Kevin invested time in developing team members and helped them progress in various technical roles.

Additionally, Kevin provided IT support to Sidewalk Labs staff while working at Intersection. Kevin deployed and managed their IT tools and systems, offered day-to-day assistance, and handled procurement and phone system support.

Earlier in their career, Kevin served as the Engineering/Support Center Manager at Control Group, where they led a team providing support to clients and Control Group staff. Kevin also worked as a Support Center Engineer at the same company, offering level 1/2 support to multiple clients.

Kevin's work experience began as a Desktop Support Technician at Connected Technology - Plainview Old Bethpage School District. In this role, they provided technical support for over 1000 users and managed various hardware and software troubleshooting tasks.

Overall, Kevin Becker-Torres has demonstrated strong leadership and technical skills in their various IT roles, focusing on team development, IT strategy, and support for end users and organizations.

Kevin Becker-Torres attended Saint John's University, where they pursued their education. However, the specific degree and field of study are not provided.

In terms of additional certifications, Kevin Becker-Torres obtained several certifications throughout their career. Kevin became a Certified Jamf Admin in December 2017 and a Certified Casper Technician in May 2017, both from Jamf. Kevin also obtained the Bettercloud Certified Administrator certification from BetterCloud in January 2021 and the Google Apps Certified Administrator certification from Google in June 2016. Additionally, Kevin is listed as having the CompTIA A+ certification, although the month and year of obtaining this certification are not specified.