Laura Lehr serves as the VP of Operations & CX at Betterment, beginning this role in December 2025. Prior to Betterment, Laura held several leadership positions at Robinhood, including Head of Operations for Credit & Banking and Credit, and Head of Customer Operations. At X1, Laura was instrumental in scaling operations to support a significant increase in the customer base during critical growth phases. Additional experience includes serving as Senior Director of Customer Operations at Stash and Director roles at NerdWallet Small Business and Locus Energy. Laura's professional journey began at KPMG US, focusing on financial risk management. Laura holds a BS in Business from Babson College.
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