Arianne Joy Madronio

Shift Lead/Quality Control Analyst at Betterteam

Arianne Joy Madronio has held several positions in the past five years. In 2021, they were a Shift Lead/Quality Control Analyst at Betterteam, where they led two verification teams and performed both people management and agent support during the shift. Arianne Joy also analyzed data from agent report cards and provided tailored-fit coaching for agents depending on the data. In 2020, they were a Gaming Support Agent at 5CA. In 2018, they were a Player Support Agent at Keywords Studios. In 2016, they were a Financial Services Representative at Sykes Philippines.

Arianne Joy Madronio completed a Master of Arts in Language and Literacy Education from the University of the Philippines in 2020. Prior to that, they obtained a Bachelor of Arts in English Language and Literature/Letters from Baliuag University in 2016.

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Timeline

  • Shift Lead/Quality Control Analyst

    May, 2021 - present

  • Quality Control Analyst

    April, 2021

  • Accounts Verification Specialist

    February, 2021