Alaa AlObeed is a dedicated professional with a strong background in service delivery and IT project management. Previously, as a Team Leader at Batelco from 2016 to 2021, Alaa mentored team members and developed strategies for project completion. Prior to that, Alaa served as a Senior ICT Engineer at Almoayed_ICT from 2004 to 2016, where they implemented and supported VoIP systems. Currently, Alaa manages the Managed Service Operation Centre at BEYON Solutions, overseeing a service delivery team and ensuring customer satisfaction. Alaa also holds a degree from the Arab Open University, completed in 2009.
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