Brett Czerkaski

Brett Czerkaski is an experienced professional in customer support and operations management, currently serving as a Client Success Manager at Beyond Finance since September 2023. Previously, Brett held roles such as Customer Support Technical Operations Manager at Manticore Games Inc., where responsibilities included improving agent-facing tools and reporting on customer support performance, and Customer Support Manager at Proletariat Inc., focusing on holistic support strategies and player-first experiences. Brett’s extensive background also includes significant positions at Riot Games, where expertise in operations and vendor management was developed while managing a substantial budget and enhancing quality control across global support sites. Additionally, Brett's earlier experiences span across various industries, enhancing skills in sales, training, research, and customer service, complemented by an MBA in Business Leadership and a BA in Anthropology from Franklin Pierce University.