Milenlie Isaza

Milenlie Isaza is an experienced IT professional currently serving as an IT Field Service Engineer at Beyond Gravity since April 2024, providing technical support for hardware, software, and network issues. Prior roles include Information Technology Field Service Engineer at Tech Mahindra, where Milenlie supported end users and managed service tickets, and Associate Developer at NetworkingDev, contributing to a system that improved software development efficiency by 30%. With experience as a Service Desk Analyst at CAI and various roles in customer service and technical support at DMG and Alorica, Milenlie has developed a strong foundation in IT operations and customer engagement. Milenlie is pursuing a Bachelor of Applied Science in Information Technology Cybersecurity Engineering at Seminole State College of Florida, building on an academic background that includes an Associate of Science in Cybersecurity Engineering and several technical certificates.