Diana Milena Caicedo

Latam People Customer Care Supervisor at Beyond ONE

Diana Milena Caicedo is a seasoned professional in the field of psychology and human resources, currently serving as a Psicóloga at DMCA and Riqueza Andina S.A.S, while also holding the position of LATAM People Customer Care Supervisor at Beyond ONE since September 2023. Previously, from April 2013 to September 2023, Diana worked as the Regional People Coordinator for Virgin Mobile Colombia, overseeing customer-facing processes and evaluating service providers for night staff transportation. Diana holds a degree in Psychology with a focus on human resources from Politécnico Gran Colombiano and a degree in Human Resources Management from Fundación Universitaria Konrad Lorenz.

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Beyond ONE

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Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We’re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience—subscribe once, source from many, and only pay for what you actually use. Since being founded in 2021, we’ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman and UAE. To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good. Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.


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1,001-5,000

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