Louise Monks

Louise Monks is a skilled professional with extensive experience in customer experience and digital optimisation. Currently serving as a Digital Optimisation Executive at Markerstudy Group since August 2022, Louise has also held multiple roles at BGL Group since January 2016, including CX Change Executive, Voice of the Customer Executive, and Customer Sales Representative. Louise Monks holds a Master of Arts in Marketing from the University of Sunderland, completed in 2017, along with a Bachelor's degree from the same institution, achieved in 2016.