Hariharan Tilakan

Hariharan Tilakan is a skilled program head specializing in claims lead and customer success operations at Bharatsure since February 2022, where the focus is on enhancing insurance accessibility through technology and service integrations. Previous roles include founding team member and operational investor at The Financialist, as well as associate consultant for operations at AICL Communications, where efforts were made to establish tracking mechanisms and performance metrics. Prior experience at Nielsen involved managing operations with a strong emphasis on quality and productivity improvements, and achievements included significant cost savings and de-escalating quality concerns. Hariharan holds a Bachelor of Mass Media in Advertising from KES Shroff College, along with a solid educational background from T P Bhatia College of Science and Rustomjee International School.