Bharti Airtel
Ashish Agrawal is an accomplished professional with extensive experience in customer experience and service operations, currently serving as the Head of Customer Experience at Airtel since October 2005. Previous roles at Airtel include Head of Service Operations, Lead for Customer Onboarding Experience, and regional responsibilities in Zonal Service Operations and Head Acquisition Experience - Customer Service, focusing on customer activation and regulatory compliance. Ashish's earlier career involved positions in customer service and collections at Reliance Communications and TTML. Ashish holds an MBA in Management and a Bachelor of Science degree from Nagpur University.
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Bharti Airtel
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Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 403 million customers across its operations at the end of Dec 2018.