Rohit Kohli

Rohit Kohli is an experienced professional in the insurance sector, currently serving as the Head of Customer Services and Operations at Bharti AXA General Insurance since June 2016, where responsibilities include managing branch operations, central operations, a contact center, grievance cell, and vendor management. Prior to this role, Rohit held the position of Head of Operations at Max Bupa Health Insurance Company Limited, focusing on establishing a branch network from an operational standpoint. Rohit's career also includes significant leadership roles such as General Manager Operations at Metlife Insurance Company Ltd, where oversight was provided for a team of over 150 individuals, and Manager Alternate Channels at ING Vysya Life Insurance. Previous experience encompasses customer service management at Max New York Life Insurance and operational management at Stock Holding Corporation of India Limited. Rohit holds a B.Sc. in Physics from Maharaja College and has attained a PRINCE2 Practitioner certification from QAI International.