James Mitford is an expert in enterprise transformation and operational excellence, currently leading transformation through the BHP Operating System. With over 15 years of experience in heavy industry, they have successfully managed large-scale organisational changes and coached executives in implementing new operational models. James has held various roles, including Reliability Engineer and Deployment Manager, and possesses extensive expertise in asset lifecycle planning, predictive maintenance, and cultural transformation. They are MBA-qualified and Shingo-certified, demonstrating a structured, outcomes-driven approach to complex challenges.
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