Rudi VAN DER KELEN is an experienced professional with a strong background in IT and project management. Currently serving as the International Service Manager at BICS since 2001, Rudi manages post-sales relations with VIP customers for capacity products. Previous roles include IT Business Analyst and IT Application Life Cycle Project Manager, where responsibilities encompassed managing HR project chains, daily operations, and functional analysis for IT applications. Prior to BICS, Rudi held various positions at Belgacom SA, where direct oversight of information quality and billing processes was crucial to enhancing customer satisfaction and operational efficiency. Rudi also possesses experience in reporting and reengineering at Landbouwkrediet and accountancy at CBHK, complemented by a Bachelor's degree in Computer Science from Erasmushogeschool Brussel.
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