Mugunthan Naveendra

Mugunthan Naveendra has had a significant work experience in the field of product implementation and technical account management. Mugunthan started their career in 2005 as a Technical Account Specialist at NASDAQ OMX, where they worked until 2007. In this role, they were responsible for managing client application connections and troubleshooting any issues related to software exceptions.

In the same year, they joined RBC CARLIN as a Technical Account Specialist for a few months, before moving on to BIDS Trading. At BIDS Trading, Mugunthan took on the position of Director of Product Implementation. In this role, they managed the operations and trade-support desk, ensuring customer satisfaction and accurate regulatory reporting. Mugunthan played a key role in managing buy and sell side client integrations, developing procedures, and conducting extensive QA testing.

Mugunthan also acted as a primary liaison between clients and vendors, troubleshooting problems with various trading platforms used by both buy and sell side clients. Mugunthan demonstrated product capabilities during sales meetings and collaborated with the Business Development team to deliver industry-leading client services. Additionally, they oversaw customer issues and ensured effective problem resolution, while also working towards self-development to stay current on customer service, sales, and supervisory procedures.

Mugunthan Naveendra obtained a Bachelor of Science (B.S.) degree in Computer Science from the New Jersey Institute of Technology, completing their education from 1999 to 2004. There is no information available regarding their education after that, although it is known that they attended Rutgers University.