Kgomotso Masela

Kgomotso Masela is an experienced IT Change Manager currently employed at Bidvest Bank Limited, where responsibilities include managing IT changes, prioritizing requests, and assessing impacts. Previous roles include Organisational Change and Training Manager at Tata Consultancy Services, where focus was on organizational change management and training, and a consultant role at MTN, developing change stories and engaging stakeholders. Kgomotso has also served as an International Service Desk Technical Coordinator at Mr Backup, as well as an ICT Change Communications Specialist at the University of South Africa. Earlier experience includes Change and Release Management Coordinator at Electronic Toll Collection and a Service Desk Operator role. Kgomotso holds a National Diploma in Information Technology with a focus on Business Analysis from the University of Johannesburg and additional training in Change Management from WhizAnts Training Academy.