Brandon James

Brandon James is an experienced program manager currently working at Big Brothers Big Sisters of NYC since April 2022. Prior to this role, Brandon served as a case manager at Covenant House New York from December 2018 to April 2022, where responsibilities included developing Individual Service Plans, providing counseling, and facilitating access to essential resources for young adults. Brandon also has a background in education, having held positions such as resident advisor and assistant college and career instructor at Inwood Academy for Leadership Charter School from August 2013 to June 2018, focusing on college and career readiness. Earlier in the career, Brandon worked as a quality assurance specialist at Fab.com from April 2012 to February 2013, where contributions included improving performance standards and enhancing customer experience through coaching and data analysis.