Big Change
Gosia Zbos is an experienced People Manager at Big Change since November 2023, focusing on implementing people strategies and promoting diversity, equity, and inclusion. Previously, Gosia held various roles at British Airways from October 2013 to July 2022, including Inflight Customer Delivery Manager, where responsibilities included developing the In-Flight Customer Experience strategy, and Inflight Business Manager, overseeing a staff of over 150. Additionally, Gosia founded The BA Orchestra and served as a Retail Manager and Deputy Department Manager at John Lewis & Partners from August 2008 to September 2013. Event management expertise was demonstrated as Events Services Staffing Manager for LOCOG during the London 2012 Olympic Games. Educational qualifications include a Master's degree in Sociology and Local Government from Katolicki Uniwersytet Lubelski Jana Pawła II and an Erasmus Scholarship in Sociology at the University of Mannheim.
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Big Change
Big Change finds and invests in people challenging the status quo and leading change, backing their early-stage ideas with high impact potential. We provide opportunities for them to connect, learn and act together as part of a purpose-driven community rethinking and reshaping the systems around young people. Together we spark lasting change.