Big Red Group
Kasey Stewart is a seasoned professional in customer experience, currently serving as a Senior Experience Consultant at BIG RED GROUP since September 2020. Previously, Kasey held various roles at RedBalloon, including Senior Customer Experience Consultant and Customer Experience Team Leader, where responsibilities encompassed training, process implementation, and customer interaction management. Kasey's career began at Homeart as a Sales Assistant 2IC, focusing on customer service and training new team members. Kasey holds two certificates from Bankstown Tafe in Captive Animals and Animal Studies, complemented by a Higher School Certificate from Leumeah High School.
Big Red Group
Big Red Group is the largest experience network in Australia and New Zealand. A powerful connector that provides more than 3000 experience operators with quality customers and the tourism industry with trusted intelligence and partnership. Australian owned, Big Red Group operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering its renowned domestic marketplaces RedBalloon, Adrenaline, Experience Oz, and Everything NZ. Equipping in-destination experience retailing through hotels and travel agents through its Local Agent offering. As well as a suite of software products and services to support experience operators grow their businesses. With a purpose to ‘shift the way people experience life’, Big Red Group seeks to reduce the tide of consumption. Encouraging people to choose ‘stories over stuff’ at every opportunity. Together with our experience operators, we are on track to deliver an experience every second by 2030. We are The Experience Network.