Big Red Group
Toby Giles is an experienced professional in sales and customer service, currently serving as the B2B Sales Manager at Big Red Group since July 2021, focusing on B2B relationships and promoting experiential rewards through the Redii software. Toby has held various roles, including Business Development Manager at Redii and Enterprise Account Manager at RedBalloon since August 2019 and July 2012 respectively, where responsibilities encompass corporate sales and partnership management. Previously, Toby led the Customer Happiness Team, ensuring exceptional customer experiences, and designed puzzles for Take 5 Publications for over a decade. Toby also served as an Account Manager at Boral Clay and Concrete from April 2008 to July 2011, contributing to a well-rounded professional background. Education includes attendance at Parramatta Marist.
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Big Red Group
Big Red Group is the largest experience network in Australia and New Zealand. A powerful connector that provides more than 3000 experience operators with quality customers and the tourism industry with trusted intelligence and partnership. Australian owned, Big Red Group operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering its renowned domestic marketplaces RedBalloon, Adrenaline, Experience Oz, and Everything NZ. Equipping in-destination experience retailing through hotels and travel agents through its Local Agent offering. As well as a suite of software products and services to support experience operators grow their businesses. With a purpose to ‘shift the way people experience life’, Big Red Group seeks to reduce the tide of consumption. Encouraging people to choose ‘stories over stuff’ at every opportunity. Together with our experience operators, we are on track to deliver an experience every second by 2030. We are The Experience Network.