Charlotte Hiver has a robust background in customer service, currently serving as Customer Service Manager at BigBuy since February 2019, where previous responsibilities included the role of Customer Service Representative. Prior experience includes a position at SELLBYTEL Group from September 2014 to December 2017, focused on the Apple customer service project, and earlier work as Atención al Cliente for Call Center Geminis and Pixmania from November 2011 to May 2014, which involved informing, advising, and assisting customers, as well as handling sales follow-ups and transportation coordination. Charlotte Hiver holds a degree from Université Paul Valéry - Montpellier III.
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