Chloe Faulds

Chloe Faulds possesses significant experience in customer service management and technical support within the technology sector. Since May 2017, Chloe has advanced through various roles at BigChange, culminating in the position of RoadCrew Customer Service Manager, demonstrating leadership and expertise in customer communication and issue resolution. Prior experience includes serving as Helpdesk Coordinator at Masternaut from June 2015 to May 2017, where responsibilities involved meticulous attention to detail and effective problem-solving. Chloe's academic background includes a degree in Information Technology Management from Sheffield Hallam University and an OCR Level 3 National Diploma in IT from St Georges Academy.