Tom Barron

Vp, Customer Experience at BigHand

Tom Barron has extensive experience in customer success and technical services, primarily within BigHand, where tenure spans from July 2006 to the present. Notable roles include Vice President of Customer Experience, Global Director of Customer Success, and Operations Director for North America, focusing on maximizing client value and enhancing operational efficiency. Tom's career also encompasses leadership in client services and implementation, alongside pivotal roles in cloud services and technical management. Prior to BigHand, Tom served as an NVQ IT Assessor at CadCentreUK, facilitating IT training and assessments. Educational qualifications include a BSc (Hons) in Information Systems from Nottingham Trent University and various certifications in customer success and IT management.

Links


Timeline

  • Vp, Customer Experience

    November, 2023 - present

  • Vp, Customer Success And Onboarding

    June, 2023

  • Global Director, Customer Success

    January, 2022

  • Operations Director, North America

    March, 2017

  • Client Services Director, North America

    April, 2015

  • Head Of Technical Services, Cloud

    June, 2014

  • Technical Manager, Global Cloud Services

    January, 2013

  • UK Implementation Manager

    April, 2010

  • Implementation Engineer

    June, 2007

  • Software Trainer

    July, 2006