Devita Putri

Devita Putri has extensive experience in customer operations and analytical roles, starting as a Retail Funding Officer Academy at Bank Mega from August 2016 to June 2017, where customer relationships were nurtured through direct engagements. Subsequently, Devita served as an OTA - Pricing & Campaign Analyst at OYO Indonesia from October 2019 to May 2020, focusing on pricing issues and ensuring price parity across online travel agencies for OYO properties. Since May 2020, Devita has been with BIGO as an SVIP Customer Operations specialist, addressing the needs and complaints of SVIP users and managing daily data. Prior experience includes working as a Customer Operations - Refund Specialist at Traveloka from July 2017 to October 2019, where analysis and processing of refund requests from customers were primary responsibilities. Devita holds a Bachelor’s degree in Business Administration from Universitas Padjadjaran (Unpad) with a GPA of 3.68 out of 4.00.