Zeeshan Khan

Customer Success Manager at BigSpring

Zeeshan Khan is an accomplished Customer Success Manager with extensive experience in driving client satisfaction and revenue growth across various roles in technology and customer support. Currently at BigSpring, an AI-powered revenue acceleration platform since March 2024, Zeeshan focuses on enabling workforce adaptability to innovation. Prior experience includes significant roles at Virtuoso, where responsibilities encompassed client engagement, customer success strategy, and establishing an effective support function, achieving a remarkable 98% positive CSAT. Zeeshan’s foundation in technology began at Infosys, contributing as a Test Analyst and Senior Test Automation Engineer, coupled with a background in marketing and business development at RLOC Pvt Ltd. Zeeshan holds a Bachelor of Engineering in Information Technology from Savitribai Phule Pune University and a certification in Business Management from the IIT Bombay - Shailesh J. Mehta School of Management.

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Pune, India

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BigSpring

BigSpring keeps partners up to speed with the latest innovation to accelerate productivity and revenue growth. Our enterprise customers have described conventional approaches as "death by content" and "spray and pray". In contrast, BigSpring everboards partners at pace with innovation and rapidly scales up best practices to make every partner like your best one. Our AI engine deploys personalized campaigns with continuous practice and scoring. BigSpring continually maps best practices to revenue, and identifies which ones to scale up. Our mobile-first user interface is fast, simple and keeps in mind our users have a day job.