Zeeshan Khan is an accomplished Customer Success Manager with extensive experience in driving client satisfaction and revenue growth across various roles in technology and customer support. Currently at BigSpring, an AI-powered revenue acceleration platform since March 2024, Zeeshan focuses on enabling workforce adaptability to innovation. Prior experience includes significant roles at Virtuoso, where responsibilities encompassed client engagement, customer success strategy, and establishing an effective support function, achieving a remarkable 98% positive CSAT. Zeeshan’s foundation in technology began at Infosys, contributing as a Test Analyst and Senior Test Automation Engineer, coupled with a background in marketing and business development at RLOC Pvt Ltd. Zeeshan holds a Bachelor of Engineering in Information Technology from Savitribai Phule Pune University and a certification in Business Management from the IIT Bombay - Shailesh J. Mehta School of Management.
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