Gyanesh Wahi

Gyanesh Wahi has a diverse work experience spanning several industries. Gyanesh started their career as a Guest Service Executive at InterContinental Hotels Group (IHG) in 2009, where they developed excellent customer service and communication skills. Gyanesh then moved on to Crowne Plaza® Hotels & Resorts, where they continued to enhance their guest service skills and took on the responsibility of training front office employees.

In 2012, Gyanesh joined Hyatt Regency as an Assistant Manager, where they focused on maintaining brand standards, handling guest queries and requests, and developing positive relationships with guests. Gyanesh gained experience in lobby operations and contributed to the smooth running of the Front Office.

In 2013, Gyanesh joined BrainPlay Learning Solutions LLP as a Senior Manager Training. In this role, they took on a wide range of responsibilities, including conceptualizing and implementing learning solutions for various clients. Gyanesh collaborated with stakeholders to understand their learning needs and developed training programs covering areas such as leadership, communication, and performance excellence.

Gyanesh's most recent role was at BigSpring, where they initially served as a Manager Training before transitioning into the role of Content Specialist & Client Experience Lead. In these positions, they played a crucial role in platform engineering and creating an exceptional client experience.

Throughout their career, Gyanesh has demonstrated a strong commitment to customer service, training and development, and establishing positive relationships with colleagues and clients.

Gyanesh Wahi earned a Bachelor's Degree in BSC Hotel & Tourism Management from Shobhit University, where they studied from 2011 to 2014. In addition, they hold a certification in Hospitality & Hotel Administration, which was obtained in June 2009 from YMCA. Furthermore, they have a certification in Gamification, although the specific details regarding the institution and the date of completion are not provided.