Nicole Soltes

Nicole Soltes serves as the Senior Vice President of Customer Experience at BigTime Software, Inc. and previously held the position of Vice President of Customer Experience at Granicus. Nicole has extensive experience in customer success roles, including Director of Customer Success at Granicus, GovQA, and FourKites, Inc., as well as Senior Customer Success Manager and Director of Enterprise Client Service at Morningstar. Nicole's educational background includes a Bachelor of Business Administration in Finance from Loyola University Chicago and a Master of Business Administration in Analytical Consulting from Northwestern University's Kellogg School of Management.