Dave Wells is an accomplished operations and people leader with a proven track record in enhancing customer experience and fostering positive workplace cultures. With experience at eBay as a Trust and Safety Supervisor, Dave provided leadership across multiple business lines, achieving notable improvements in employee engagement and service performance. Currently, as a Senior Manager of Customer Experience at BILL, they continue to drive operational excellence and strategic initiatives. Dave holds a Master of Business Administration from the University of Phoenix, reinforcing their commitment to professional development and continuous improvement.
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