Kassie Chaney

Kassie Chaney serves as the Sr Director of Research and Research Operations at BILL since September 2022, where responsibilities include overseeing a research practice focused on Accounts Payable, Accounts Receivable, Spend & Expense, and Payments for SMB products. Prior to this role, Kassie held various leadership positions at LinkedIn from May 2013 to July 2022, including Director of User Research & Content Design Practice and Director of User Research, emphasizing user experience for Jobseeker, Hiring, and Learning products. Kassie's earlier experience encompasses roles such as Market Research Consultant, Education Research Analyst at Stanford University, and Research Consultant at Zanthus, with a foundational background in education policy research and technology research analysis. Kassie holds an MA in Sociology from San Jose State University and a BA in Psychology from the University of California, Santa Cruz.